Privacy Policy

1. Introduction

DigitalIncomeAI Training Inc. ("DigitalIncomeAI," "we," "us," or "our") respects your privacy and is committed to protecting personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Alberta privacy standards. This Privacy Policy explains what information we collect, why we collect it, how we use and disclose it, and what rights you have regarding your personal information when you visit digitalincomeai.life, enrol in our vocational training programmes, contact us, or otherwise interact with our services.

By using our website or submitting personal information through our contact or enrolment forms, you acknowledge that you have read this Privacy Policy. Where consent is required under PIPEDA or Canada's Anti-Spam Legislation (CASL), we obtain it separately and do not pre-check consent boxes on our forms.

2. Accountability

DigitalIncomeAI Training Inc. is accountable for personal information under our control. We have designated privacy-related enquiries to be handled through our primary contact channel. For privacy questions, access requests, or complaints, contact:

DigitalIncomeAI Training Inc.
Privacy Enquiries
10180 101 Street NW, Suite 3400
Edmonton, AB T5J 3S4, Canada
Email: [email protected]
Phone: +1 (780) 555-0162

Director of Publication: Elena Vasquez

3. Identifying purposes

We collect personal information only for purposes that a reasonable person would consider appropriate in the circumstances. Primary purposes include:

• Responding to enquiries submitted through our contact form or email
• Processing programme enrolment and delivering vocational training services
• Managing learner accounts, cohort participation, and assignment feedback
• Processing payments and issuing receipts in CAD
• Sending transactional communications related to your training (schedules, materials, policy updates)
• Sending marketing communications about our programmes where you have provided CASL-compliant express consent
• Improving our website and training content through aggregated analytics (only with cookie consent)
• Complying with legal and regulatory obligations, including tax reporting and vocational training registration requirements
• Protecting our website against fraud, spam, and abuse (including honeypot and referer validation on forms)

We will identify the purpose of collection at or before the time personal information is collected. If we wish to use your information for a new purpose not identified originally, we will seek your consent unless otherwise permitted by law.

4. Consent

Knowledge and consent are required for the collection, use, or disclosure of personal information, except where inappropriate or where permitted by law. Consent may be express (e.g., checking an unchecked consent box on our contact form) or implied (e.g., providing information necessary to respond to an enquiry you initiate).

You may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice. Withdrawal of consent may limit our ability to provide training services or respond to your requests. To withdraw consent for marketing emails, use the unsubscribe link in any marketing message or contact us directly.

For enrolment in programmes, certain personal information is necessary to deliver training. Without required information, we cannot process your enrolment or provide instructor feedback on assignments.

5. Limiting collection

We limit collection of personal information to what is necessary for the identified purposes. Our contact form collects name, email, optional phone and company, subject selection, message content, and PIPEDA/CASL consent. Our form handler also records timestamp, IP address, and browser user-agent for security and abuse prevention — a limited collection justified by legitimate security interests.

We do not collect sensitive personal information such as financial account numbers through our website contact form. Payment information for programme fees is collected through separate secure payment processes communicated during enrolment, not through the general contact form.

6. Limiting use, disclosure, and retention

We do not use or disclose personal information for purposes other than those for which it was collected, except with your consent or as required or permitted by law. Personal information is retained only as long as necessary to fulfil the identified purposes or as required by law.

Typical retention periods:

• Contact form enquiries: up to 24 months after resolution, unless a business relationship develops
• Enrolment and learner records: duration of programme plus 7 years for regulatory and tax compliance
• Marketing consent records: duration of consent plus 3 years after withdrawal
• Server logs and security records: up to 12 months

We may disclose personal information to:

• Service providers who assist with hosting, email delivery, payment processing, and learning platform operations — bound by contractual confidentiality obligations
• Professional advisers (legal, accounting) when necessary
• Government authorities when required by law or valid legal process

We do not sell, rent, or trade personal information to third parties for their marketing purposes.

7. Accuracy

We endeavour to keep personal information as accurate, complete, and up-to-date as necessary for the identified purposes. You may request correction of inaccurate or incomplete information by contacting [email protected]. We will amend records promptly upon verification of your identity and the requested correction.

8. Safeguards

We protect personal information with security safeguards appropriate to the sensitivity of the information. Measures include:

• HTTPS encryption for all website traffic
• Security headers configured on our web server (X-Content-Type-Options, Referrer-Policy, Permissions-Policy)
• Form submission validation including honeypot fields and referer checks to reduce automated abuse
• Access controls limiting employee access to personal information on a need-to-know basis
• Secure storage of enrolment records with password-protected systems

No method of transmission over the Internet is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any account credentials provided during enrolment.

9. Openness

We make information about our privacy policies and practices readily available on this page. Our Legal Notice provides corporate identification, and our Cookie Policy explains our use of cookies. Questions about this policy may be directed to the contact information in Section 2.

10. Individual access

Upon written request and subject to limited exceptions permitted by PIPEDA, we will inform you of the existence, use, and disclosure of your personal information and provide access to that information. Access requests should include sufficient detail to identify the information sought and verification of your identity.

We will respond to access requests within 30 days or inform you if an extension is required. If we deny an access request, we will explain the reasons and inform you of available recourse, including the right to complain to the Office of the Privacy Commissioner of Canada (OPC) at www.priv.gc.ca.

11. Challenging compliance

You may challenge our compliance with this Privacy Policy by contacting us at [email protected]. We will investigate all complaints and concerns. If a complaint is justified, we will take appropriate measures including amendment of our practices and, where warranted, correction of personal information. If you remain unsatisfied after our response, you may contact the Office of the Privacy Commissioner of Canada.

12. Website analytics and cookies

Our website uses essential cookies necessary for operation and, with your consent, analytics cookies to understand how visitors use our training pages. We do not deploy analytics or non-essential tracking cookies before you provide consent through our cookie banner (Accept all, Reject all, or Customise). Your cookie preference is stored locally for six months. See our Cookie Policy for full details.

13. CASL and commercial electronic messages

We comply with Canada's Anti-Spam Legislation. We send commercial electronic messages (marketing emails about programmes, workshops, or services) only to individuals who have provided express consent or where an existing business relationship permits communication under CASL. Every marketing message includes a functional unsubscribe mechanism. Transactional messages related to your enrolment or enquiry are not commercial electronic messages and do not require separate marketing consent.

14. Children's privacy

Our vocational training programmes are designed for adults. We do not knowingly collect personal information from individuals under 18 without parental or guardian consent. If you believe we have collected information from a minor inappropriately, contact us and we will delete it promptly.

15. International data transfers

Our website is hosted in Canada by Canadian Web Hosting Ltd. (151 Front Street West, Suite 800, Toronto, ON M5J 2N1). Personal information collected through digitalincomeai.life is primarily stored and processed in Canada. If we use service providers outside Canada, we ensure appropriate contractual protections consistent with PIPEDA requirements for cross-border transfers.

16. Third-party links

Our website may contain links to third-party websites such as the Office of the Privacy Commissioner. We are not responsible for the privacy practices of external sites. We encourage you to review the privacy policies of any third-party sites you visit.

17. Changes to this policy

We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. The "Last updated" date at the top of this page indicates the most recent revision. Material changes will be posted on this page; where appropriate, we will notify enrolled learners by email. Continued use of our website after changes constitutes acceptance of the updated policy for website interactions.

18. Contact

For privacy enquiries, access requests, corrections, or complaints:

DigitalIncomeAI Training Inc.
10180 101 Street NW, Suite 3400
Edmonton, AB T5J 3S4, Canada
Email: [email protected]
Phone: +1 (780) 555-0162
Hours: Monday–Friday, 09:00–17:00 Mountain Time